Customwritings Review 2020: About The Website
Customwritings.com, as the name indicates, is a website that delivers pieces of writing customized to the individualistic requirements of the clients. A vast majority of the clients that usually make use of the services rendered by such websites as customwritings.com are students of high schools, colleges, and universities. The customer base of such websites is spread all over the world, and the services are available 24/7 to a customer placing the order from Africa as well as to another ordering from the suburbs of London, Georgia, or America. These clients seek help in the completion of their assignments that are given as tasks to them. Although a student is expected by the school to finish the assigned task himself/herself, yet the student tends to seek help from such websites as customwritings.com because of a multitude of reasons. These reasons include but are not limited to not having enough time to complete the assignment and not having the expertise and skills required to complete the assignment. Students might not always have the time to complete the assignment themselves because many of them work in addition to gaining an education. This makes the routine very tough, and websites like customwritings.com come in very handy. In other cases, students might not be sure of their ability to undertake the unique academic challenges themselves and hence want to seek professional help in this regard. In addition to these reasons, some students are simply lazy but rich and tend to use the services of such websites in order to remain at par with other students working hard at the school. Some students submit the work delivered to them to their schools as such whereas some take the pains to review the work and get the necessary adjustments made thoroughly.
What You Should Know About This Fraud Company
The role of customwritings in its business revolves around administration and management. The system operates on the basis of three key entities; the customer, customwritings.com, and the writer. Customwritings functions with the name of admin. Both the customer and the writer interact with the representatives and staff members of the website using the word ‘admin.’ The customer is the source of money for everyone. Both the admin and the writer are dependent on the customer, financially. Of these two, admin is directly dependent because admin receives money from the customer whereas the writer is indirectly dependent because the writer gets the money from the customer through the admin. The admin keeps a share of the money and gives a share to the writer. The writers get their share according to a system of payment. Either, the writers are privileged enough to directly take the orders as made available to them by the admin, or they get the orders by placing bids for them. How they get, the orders are based on a system of categorization that customwritings keeps for the writers. The freshly hired writers are inexperienced, so they are given very limited control over the kind of order they can take. This means that most of the times, they can only demonstrate their interest in taking an order by placing a bid for it. The admin learns about their interest by looking at their bid and decides whether to assign the order to them or not depending on the areas of expertise shared by the particular writer while he/she filled customwritings’ web form. The decision of assigning or not assigning is also influenced by the number of writers that have bid for the same order.
The admin compares one writer against another and decides to assign the order to the writer, that is deemed best capable of undertaking the task successfully. Since the fresh writers cannot make the decision of taking an order directly and independently, their volume of work, and thus salary, is lesser as compared to the experienced writers, who have these privileges. A fresh writer gets to the status where he/she can be trusted with such privileges over the passage of time, as he/she completes more and more orders. The admin regularly reviews the quality and quantity of work done by the writers and keeps grading them as a result of that. A writer can progress to the status of ‘premium,’ ‘advanced’ and ‘1st class’, depending upon the quality and quantity of work submitted. The higher the position, the greater the number of privileges for the writer. Senior writers can take orders as they like, though it is only the highest class writers who can take absolutely any order, and this is what distinguishes them from the writers at the lower levels of the hierarchy.
Customwritings.com is supposed to have an effective quality assurance and quality control system in place. This system has been developed by customwritings so that check can be maintained by the writers and they work based on a system of accountability. This gives rise to a system where writers are fined for low quality work. Low quality of work includes a range of parameters that include but are not limited to, not submitting the work within the stated deadline, copying work from external sources without referring to the sources, plagiarism, and not following the instructions. The quality of work is checked based on the level of experience of a writer. This essentially means that the lower level or less experienced writers are checked for the quality of their work more frequently as compared to the high level or more experienced writers. This is so because the admin is more unsure about the level of skill and professionalism of the lower level writers in comparison to how the admin feels about the higher level writers. Hence, the lower level writers may get all of their orders checked for quality whereas the higher level writers may get as little as one in thirty orders checked. In case of non-compliance, there is a system of penalty for the writers. If the admin finds plagiarism in a paper, the writer is fined along with the release of a warning. The amount of fine is decided by the admin, and the writer does not have a say in that. Although the writer may request the admin to reduce the fine through email or chat, yet it is for the admin to decide whether the writer’s request has to be entertained. The writer also gets a warning letter that states that the fine has been imposed because of a serious offence or breach of the contractual conditions on his/her part and that he/she needs to be more careful with respect to the quality of work in general and the stated offence in particular in the future orders. In case the admin finds that the quality of work has not improved in the subsequent deliveries, the writer may be terminated with or without the payment of completed orders. On the other hand, writers that deliver the work up to the required quality get their orders collected in the completed orders section. The total payment of their completed orders is sent to them based on the frequency they set for the payments. They may get the payments once or twice a month. Writers also have the option of keeping the money with customwritings for an unlimited length of time and get it all withdrawn together as they like. Customwritings.com keeps an accurate record of the completed orders of every writer and the writers tend to trust customwritings for its statistics and genuineness.
Customwritings.com has two basic means of communication both with the customers and the writers; live chat and email. Customers find the live chat button on the home page that appears on the first click over the link in the google search. The live chat platform connects the customers to customwritings’ admin. That is the platform where the customers can have all sorts of questions answered by the admin. The admin attending the customers is very polite and professional in their manner and speech. This draws the customers to customwritings, and the customers tend to believe that customwritings is capable of delivering quality work. Customwritings.com communicates with the writers through messages on the writer’s portal, live chat, or through email. Order specific communication generally takes place over the messages section in the writer’s portal. In order to assure the customers of the quality of work, customwritings.com mentions on its ‘about us’ section how long it has been in business and how many orders it has completed to date. In addition to that, customwritings also shares positive reviews of past customers with the new customers on customwritings. Customers tend to trust customwritings when they find positive feedback. This is a marketing strategy used by customwritings.com. Such companies are generally marketed through word-of-mouth. Past customers who have good experience with customwritings tend to share their experience with their friends, who in turn share their experiences with their friends, and this is how customwritings becomes popular. Customwritings.com has been in business for some years and claims of being qualified in delivering any type of writing work.
Professional Design Is A Trap
The design of customwritings is very impressive. Even the homepage is so detailed and well-structured that a random visitor feels like becoming a customer. The stats, the color scheme, the theme, the sections, and the overall appeal is so nice that it is hard not to trust such a website with the writing projects. A company that went to this length to ooze out a professional appeal seems to be equipped with the necessary expertise and resources it takes to deliver top-quality writing projects. I was also drawn by the same design and layout of customwritings when I placed the order with it. Before placing the order, I had a live chat session with customwritings admin. The operator was “Bella.” She sounded very professional and nice and asked me how she could be of help. I shared that I wanted to place an order. She explained the whole process to me. I placed a 10-page order which cost me around $200. It was $20 a page. The cost was high because I wanted my writing project to be delivered within 12 hours. This was a relatively short deadline, and the price of the order is affected by the level of urgency with which the order needs to be delivered. Besides, I had requested for a professional level work as there are different categories for the quality of work expected by the customer. The professional level work is the most expensive because of the strict criteria of writing for it. I placed the order. I did not receive any questions or inquiries regarding the instructions from the customer for the first ten hours. On the eleventh hour, I suddenly saw the message from the customer that he needed detailed instructions. I was so outraged thinking the writer has not even started writing the order yet, and it is just one hour left to the deadline. I called the admin. They assured me that I would get it on time and that I did not need to worry. I had to leave for my class in an hour. It exactly happened as I had anticipated, sensing the lack of professionalism in the approach of the writer as well as the admin after I had paid the money. The order was received 12 hours after the deadline. It was of very bad quality and of no use. I demanded that I be refunded, but I was not!
How Orders Are Placed
The process of placing an order is convenient and fully explained step by step on customwritings. When a customer decides to place the order, the first step is to press the button “Place an order.” When the button is pressed, the customer is taken to the next screen where detailed instructions and statistics about the order can be defined. This page gives a detailed layout of the web form for the customer. It also starts with registering with customwritings as a customer. The customer fills in the registration form and sets a login and password to access his/her personal account in customwritings.com. The customer fills in the web form item by item until all instructions have been completed. The customer decides the title of the project. The customer is given the option to select from a range of formatting styles for the paper including APA, MLA, Harvard, Turabian, and Chicago. The customer selects the formatting style based on the requirement of the university or the institution the paper is needed for. The customer selects the number of pages for the project. The price of the order is directly commensurate with the number of pages that need to be written. The price of the order is also determined by other variables such as the level of urgency. The earlier the order needs to be completed and delivered, the higher the price. This is so because of the fact that customwritings.com needs to set a higher price of the urgent orders to capture the interest of the writers. The writers are busy with other orders. It takes a more pricy order in order for them to be motivated enough to fit it into their busy schedule. After the number of pages has been decided, the customer can give detailed instructions in the instructions box. This is the place where the customer can explain in detail the type of project and its individualistic requirements so that the writer can get a comprehensive understanding of what is required. The instructions of the order can further be clarified to the writer at a later stage through text messages also in case the writer needs more clarification on a certain point. Once everything is done, the customer needs to make payment using the options provided by customwritings.com. The customer pays and the order is made available on customwritings.com’s website for the writers to take.
Your Writer Is Definitely Not Native English Speaker
One thing that I can say with surety, at this stage, that I have got my paper done from customwritings, is that the team of writers hardly includes any native English speaker. My paper had so many things in it that indicated that it has been written by anyone but a native English writer. I could sense the English speaking styles of different nationalities in the paper. Sometimes, it seemed like it has come from an Indian writer, then I thought it is some Kenyan writer. There was also a point when I was convinced that the writer is Chinese. The factors that led me to believe that the paper has been written by a non-native English writer included, grammatical errors, errors related to the construction of sentences, and use of improper casual language in places that required very careful articulation and selection of words since the nature of my work was formal and professional. I was very curious to find out for myself whether the writer was really native English speaker or it was only my misunderstanding that I was thinking of him as a non-native English speaker. I wanted to call the writer to find out where he would attend the call. I left a message to the writer asking his phone number, but I was surprised to find out that within a minute, the admin deleted the message from the writer’s message box and showed my message in the admin’s message box. I inquired the reason for misplacing my message to the writer, to which the admin replied that a customer is not allowed to ask a writer’s phone number. Clearly, the admin did not want me to find out that the writers employed by customwritings.com are non-native English writers. I believe that my writer was Indian.
Whatever The Writer Delivers, Is Final
Once your order has been completed at customwritings, it is almost impossible to have it changed. The process is so painstaking that I would rather give up and have my money lost than try to have it fixed. I was so devastated at what the writer had done. I asked for a revision, even though the order had been late by 12 hours. I was skeptical that the order would be of any use now even if revised, but still, I requested for a revision. The writer refused to revise the order saying that it was fully correct and conformed to the instructions.
Yes, No Plagiarism, But, Also No Quality
Customwritings guarantees that all work delivered by its writers is 100% free of plagiarism. I had no problem accepting that the paper had no plagiarism in it because the level of unprofessionalism it exhibited would be difficult for any other writer to exhibit throughout the history of writing. What to talk about professionalism, the paper was not even complete in many sections. One paragraph led to another without the previous one having any conclusion or made any sense, that the new one started. There was also a paragraph in which the sentence was half missing. It was the last sentence of that paragraph, and the writer had written, “In addition to this evidence, there is” and the paragraph finished, without the rest of the sentence, and without any full stop. It was evident that the writer had not even proofread the paper. The quality of work was simply embarrassing. When I complained about this to the writer, he uploaded a new file three hours later, in which the sentence had been completed, but the deadline had been crossed for over 15 hours by then. Had I done the work myself, rather than opting to get it done by this writer, it would hardly have taken me four hours of non-stop work to finish it off. But it was a very big mistake of my life that I chose to get it done by him. Still, I checked the paper for plagiarism, but could not find any, even though it was of no use anyway.
Boorish Customer Support
Customer support at customerwritings.com is slow and boorish. It may take anywhere from an hour to several hours for the customer to respond to your message. The response of admin is no quicker either. In my case, it would usually take admin at least two hours to reply my messages. Even when I used to get the response, the response used to be so off the topic that it would add to my frustration. For example, I remember at one point, I sent admin the message, “I had written clearly in the instructions, that the formatting style has to be Chicago. The writer has not included any footnotes.” The admin took two hours and twenty minutes to reply, “Best will be done.” This sounded like such an automated response that it made me feel even more helpless. At times, it seemed as if I was talking to robots rather than actual human beings. Admin’s attitude has been very cold ever since I paid the money. It did not seem like I was talking to the same people that I had talked to before making the payment. When I left the admin a message and the admin did not check it for almost two hours, I tried calling the admin. The call was expensive and was being charged on per second basis. Instead of admin picking up the phone, I heard the recording, “this call might be recorded for quality assurance purposes.” It was so frustrating that the admin was not picking up the phone. After two minutes, admin picked up the phone and disconnected it. I was shocked to find out how I was being treated. I called them again, and again the same thing happened. I complained on live chat, and the attendant said, “It will be fixed,” again, such an automatic and generic response!
The biggest mistake I made in this whole experience was that I happened to conduct background research about customwritings.com after placing the order on it. Even before I discovered anything was wrong with this company, I started conducting background research, though I had placed the order already. So it would be no good even if I did not find any bad reviews. Nevertheless, I went on a discussion thread where past customers were talking about their experiences with this company. I was shocked to find out how much were they in contrast with the image customwritings.com had built up on its website. I came to the conclusion that all those testimonials that customwritings.com was showing on its website were fake because 90% of the past customers were speaking very bad about customwritings.com on this discussion thread. There were customers who had written in their testimonials that customwritings.com ate up their money and did not give them any work at all. I was so distressed when my deadline passed because I was thinking that customwritings.com would do the same to me. The testimonials outside customwritings on other platforms completely negated any positive claims customwritings.com made about itself on customwritings.
The Risk Of Lack Of Confidentiality
One of the major risks of getting the work done on this website is lack of confidentiality. Although customwritings states that any data or personal information shared by the customers stays only in customwritings.com’s database, and no outside entity or person has access to it, yet it is a very big risk especially for the customers who are students of universities if their personal information is revealed to the concerned parties and individuals in their academic institutions. Once, this happened with a school-mate three years ago. The university found out that he had got his homework done by an online academic writing website. The student was referred to the disciplinary committee. The committee conducted detailed research and found out customwritings the homework had been done from. The school penalized the student in the form of fine imposition, and the student was also relegated. This means that his fee of one whole semester had gone wasted, and the student not only had to arrange the fee for an additional semester but would also have his time wasted. In addition to that, it might be mentioned on his education completion certificate that he was caught guilty of cheating. This is a very major risk for any student. Even if some student decides to use the services of an online academic writing website, he must not totally depend upon customwritings for the work. He must carefully go through the work that is submitted to him/her by the writer, and see if the work is correct. The best approach is to use the work submitted by the writer as a guideline, and instead of submitting that work to the university as such, the student should modify and rewrite the paper using the concepts given by the writer in the paper.
Customwritings.com draws the attention of new customers by stating that they will get discounts if they place the order for the first time, or if they place multiple orders, or if they refer customwritings to their friends. While it is true that I got the discount, bigger reality is that that discount was of no use because the work I received from customwritings was of no use in the first place. I would have realized the value and significance of the discount if I could, in any way, utilize the work that had been delivered to me. The work was of such poor quality and was delivered so late that I regretted having spent every dime that I had done on this company. Everyone should be aware that most discounts are a scam because offering discounts is a marketing strategy that companies with faulty products and services use to sell them. Although I did receive a discount of 30% off, yet I would rather give that 30% money anywhere else to get the work correctly done as I had needed. Next time, I would be double conscious about any company or service that tries to give me a discount.
The Bonus System
Customwritings.com has established a bonus system for the writers and the customers. It is not always possible for a customer to demonstrate complete instructions of the order at the outset. It may particularly happen in cases when a customer wants a writer to start the work but will give more instructions over the passage of time as the customer receives the instructions himself/herself from the authority. Since the volume or nature of the project is not very clear from the start; there might be a need to increase the number of words than what were originally requested. Likewise, there can be a change of instructions. In such cases, bonus system comes in handy for the customers. Paying per page might add a lot to the overall cost of work because the per page rate is very high. Customers are given the option of giving a bonus to the writer for such changes so that they can have the order customized to their new instructions without having to bear a very high rate for the same. Similarly, writers may request a bonus to the customer if they think the price they are being paid is too low compared to the level of complexity of the project.
Methods Of Payment
There are two main methods of paying at customwritings.com, first is via MasterCard or credit card, and the second is via Paypal. These are the most commonly used means of making online payments on any website in general. I used PayPal to make my payment. However, I would strongly advise everybody to avoid making payment on this website through any card at all. I have had a very bad experience with this website because of using my card. It so happened that I used my PayPal card to make the payment, and the amount was deducted at the time of placing the order. Three weeks later, I got a notification in my email that my card has been charged again for some amount. I became extremely upset to learn that someone had stolen my card. I tried to remember every place where I had used the card, and the last time the card was used was on this website. I tried to contact PayPal in an attempt to reverse the transaction, but my request could not be entertained. I abolished my PayPal account and withdrew the remaining money in the account so that I could save that from being stolen.
No Refund, Forget about It
Customwritings tries to sell its idea of professionalism and quality work by promising the customers that they would get 100% of their money back if they are not satisfied with the quality of work because of any reason. However, never believe them as it is totally a lie. They do not remain the same people after getting your money, what to talk of being rational, humane, and reasonable! It is only fraud and deception that you will get your money back. I tried very hard to get my money back. The worst part is that I was already so short of cash when I placed the order on this website, that I was already on a very tight spending schedule. My budget was very tight, and I was thinking too much before spending the money anywhere. I think it was pure bad luck that drew me into the pothole of this website. In the start, I asked for 100% refund because the order had been submitted 12 hours later than the deadline. Even if I did not mention any other flaw with the paper like bad quality, the mere fact that it had been delayed by 12 hours should have been reason enough for customwritings.com to give me a full refund, had it been a good company. But the admin simply refused to entertain my request for giving me the refund. After I was assured that I would not get a 100% refund, I reduced the percentage and requested them to return at least 50% money because their service had been so bad. The admin said, “you are talking about 50%? We do not even give a 1% refund unless you have a reason”. It is true that they should not give any refund if the customer doesn’t have any reason, but I sure had!
Final Warning And Advice
Sometimes, people are drawn to the idea of placing orders at academic websites because they think that this would provide them with an opportunity to get their work done by professional writers. Especially the fact that customwritings.com gives a discount when the order is placed for the first time makes the idea of placing the order very attractive for new customers. It is true that placing an order with this company will definitely give every customer a chance to experience its services and check the quality of work it delivers, but it always comes at a cost. The papers are anyway very expensive as the rate of every page is very high. Add the number of pages and the urgency to the project, and the cost becomes sky-high. All of this renders the idea of placing the order on this website with the idea of checking the quality of work very unreasonable. Rather than simply placing the order on this website, customers should try to do some background research and find out how other people, who had used its products and services in the past, think about it. Little research can save a customer a lot of money, that can be put to better use elsewhere.
Go For Other Websites
I am not totally against the idea of getting academic help from academic websites. Sometimes, it is a very good idea to render the services of academic websites. They are the best source of help in a lot of situations. For example, when a student needs to deliver the work in a very short span of time but does not have the kind of time it takes to do that work because of the job and other essential activities, it is a good idea to use such academic help as an outline or a guideline. Similarly, people who want editing services and need their projects to be edited in any way can use the services of academic writing websites because sometimes, their writers are very professional. I personally have had very good experiences in the past with some academic help websites. I appreciated the quality of their work and services for a lot of reasons. First of all, the work that they delivered to me was delivered on time and was up to the quality that I had requested. The formatting of the paper was correct. The work had the exact number of word count that I needed. There were no mistakes concerning the language used in the paper. I did not find any mistakes in grammar. The English used in the paper was of such high quality that I had no doubt in the fact that it was written by a native English speaker who was of a very high academic competency. The style of correspondence between the admin and I, as well as between the writer and I was very professional. The writer was very nice and extremely polite in her manner. I even gave my writer a positive rating at the end of the work.
Be the first to leave a review.