Paperhelp Review 2019: About The Website
Paperhelp.org is an online writing service. Customers can place orders that require the website to accomplish the writing tasks. Customers place the instructions of the orders depending upon the kind of writing project and the goals it is expected to achieve. Paperhelp.org promises originality of work, which means that every task is written from scratch and comes from a professional writer. Paperhelp.org claims to have a team of professional writers who are skilled in taking all sorts of writing tasks and delivering them on time and in accordance with the instructions placed by the customers. The writing tasks include but are not limited to essays, articles, dissertations, stories, lab reports, and journals. Paperhelp.org claims that the writers have years of experience in undertaking such writing tasks. The writers are native speakers of the language in which the writing task is supposed to be delivered, as mentioned on Paperhelp. Customers pay the fee for getting their writing tasks accomplished by the website. Paperhelp keeps a share of the money and gives a share to the writers who are their employees. It is a mutually beneficial relationship between the customers, website, and the writers where everybody gives the other person something and takes something in return. As for the customers, they pay the money and get the work done. Paperhelp provides a platform for connecting the customers to the writers and also does all administrative and managerial work. The writers deliver the work and get the money.
Paperhelp.org has been in this business for quite some time. Although the website has not been around for many years with the name “Paperhelp,” yet it claims that it has been serving customers with other names for a long time. Years of experience made the company evolve not only in terms of its writing services but also in terms of its platform and technical details of the website. The company came up with the name “Paperhelp” so that it would speak for its purpose itself. Customers can easily guess just from the name of the website that they can get help for their writing projects by using its services. This is a business and marketing strategy to attract more customers. The name also has an emotional appeal to it because of the word “help.” It is more capable of attracting the customers with this name as compared to how capable it would have been had the name been “paperwriting” or just “writing.” It is when the customers are caught in the middle of the problem because of lack of time or the technical skills it takes to write a paper professionally that they are desperately in need of help. That is exactly what Paperhelp promises to provide them with even with its name, and that is how everything begins.
There is a detailed process according to which things work between the customers, paperhelp, and the writers. Firstly, customers approach the website themselves. They get to learn about paperhelp.org in a variety of ways. Sometimes, Paperhelp is recommended for use by their friends and colleagues who have had their work done from the very website in the past, and they liked the work. Sometimes, customers approach Paperhelp themselves because it appears on google search as a result of the keywords put by them in the search bar. Customers generally tend to visit the websites that make it to the top of the search results’ list. Hence, these websites take the necessary measures to make it to the top of the list, by paying and investing in marketing and advertisement. Once the customers click on Paperhelp, they tend to learn a bit about the expertise of the company. Careful and responsible customers tend to not only learn about Paperhelp from its own account as stated in the “about” section but also do some research to learn about it from external sources. They may visit certain blogs or threads that compare different websites and where previous customers have shared their experiences with the respective websites. Paperhelp.org has a live chat platform on the main screen. This feature appeals to the customers because they feel that they can instantly get in contact with Paperhelp operators so that they can have their queries answered without any delay. Staff dealing with the customers on the live chat is skilled in conducting the chats politely and very professionally. Their politeness and professionalism in the chat appeal to the customers so that they tend to trust Paperhelp with their writing projects. Once the customers have gathered the required information and reached the decision of placing the order, they write down their instructions in detail. These instructions include, but are not limited to, the number of pages they need written, the style and font in which the text has to be arranged in, the layout of the paper, the topic and subtopics, and the particular guidelines. Sometimes, the customers even upload the reference material so that the writers can use it to write the paper. This ensures that the writers stay focused and come up with a paper that substantially adheres to the instructions. Once the order has been placed, it is available for the writers to see on Paperhelp’s writers’ portal.
Writers have different levels of access to an order depending on the level of skill and experience. The journey of a writer begins with a newbie. Paperhelp.org asks the interested potential writers to complete a web form and register with the company. After registration, Paperhelp asks the candidates to undergo a writing test. This test includes a small task; sometimes, the writers are required to complete some sentences putting the appropriate adverbs and pronouns in the blanks, and sometimes, they may be required to write a small essay. The purpose of the writing challenges is to check the level of skill and capability of the candidates to deliver a writing task professionally. They are checked for their sentence construction ability, vocabulary, adherence to the deadline, and compliance with instructions, in addition to other parameters of interest to the company. It is only after the successful completion of the writing task that a writer is made part of the writers’ team employed by the company. The newbie is given access to the list of available orders. The newbie takes an order of their choice. The decision of taking an order is reached by considering various factors including the time, availability, and knowledge of the topic of the project. With time and experience, the newbie becomes premium, advanced, and senior advanced writer by maintaining professionalism and quality of work. With higher position come more privileges for the writers. This means more work and more money for the writers.
Once a writer has taken an order, they are responsible for delivering it in time and according to the instructions placed by the customer. Only if a writer succeeds in accomplishing this, they are paid. Otherwise, the writer is penalized through the imposition of a fine. Paperhelp.org states that it has an internal quality assurance and quality control department that regularly reviews and checks the work of the writers. This is done to ensure that the writers deliver the orders to the best of their ability, knowing that they if they fail, there is a system of accountability. From the time of taking the order to the time of its delivery, and also afterwards, the writer is provided access to the customer on Paperhelp’s platform. Writers can use this chat service to understand the instructions more clearly and have their queries addressed by the customers directly. The conversation between the writers and the customers is monitored by Paperhelp administrators to ensure that the conversation stays focused on work and that the writers maintain professionalism in their chat with the customers at all times. Also, Paperhelp administrators keep a check on the writers’ chat to ensure that no financial matters are discussed, or settlements are made between the customers and the writers. Writers may be fined if they fail to deliver the orders up to the required standard or within the deadline. The fines are decided by Paperhelp’s quality assurance and quality control department, and the writers have no choice but to accept the fines. They may argue with Paperhelp administrators if they have an objection, but the final decision is made by Paperhelp. The fines are deducted from the payment of the completed orders. So, the writers get the balance payment of the completed orders after the fines have been deducted.
Customers are promised money-back guarantee if they are not satisfied with the quality of the paper. Customers are promised that they can get their paper revised until they are satisfied with the work. In case the writers fail to address their instructions after repeated revisions, customers can get their money back. Money-back guarantee is also a very attractive feature for the customers.
Good Design, Built For Scamming
I got interested in paperhelp.org looking at its design. The layout of Paperhelp has a professional appeal to it. It is very appropriately structured, and the different features are very attractive for the customers and also very functional. It is very user-friendly, and the customers easily understand the whole setup one step after another. There is the live-chat feature to address the queries just in case a customer has any. I needed help with a paper, and paperhelp.org was one of the websites that appeared on the google search. I clicked Paperhelp, and did some research to learn about the company and the kind of services it provides. I talked to an administrator on the live-chat and found her very professional. So I decided to place my order. I was required to pay my money in full at the time of placing the order. First I was required to enter my credit card details. I entered the credit card details. The transaction got processed successfully. Soon after that, I got a notification that my paper has been assigned to an experienced writer. I was very happy to learn that the work has been started on my paper. Hardly ten minutes had passed that I got the message from the writer that he did not understand my instructions. I was surprised to learn that because according to me, the instructions were very simple and clear. Still, I elaborated the instructions to the writer in a message. The writer messaged me, “okay.” I awaited the paper with my fingers crossed. The deadline was in a day. I was eagerly waiting for the paper to be completed. The day passed. I checked my account expecting the paper would be there but it was not. I asked the admin on live-chat where was my paper. The admin said it would be delivered soon. I received the paper three hours later than the original deadline. I went through the whole paper. I found it deviated from the main focus and the language used also had a lot of grammar mistakes in it. I asked for a revision. The revised version was not much better than the original. I asked the admin to pay my money back as I was not satisfied. The admin offered to have the paper assigned to another writer. But I could not accept it because my time had already been wasted. Despite repeated appeals, my money was not returned!
How Orders Are Placed
The process of placing the order is simple. Once the decision of placing the order has been reached, the customer goes to the order form on the official website of paperhelp.org. The order form has different sections that inquire about the kind of project, length of project in terms of number of words, style of formatting required, number of sources that have to be used in the project, any criteria for the selection of sources, and any files that the customer would like to upload in order to make the instructions clearer and more detailed and specific for the writer. It may take five to ten minutes for a customer to fill the form depending upon the complexity of the project. The order form has a simple format and almost caters for every possible detail that a writer needs to know in order to comprehend the instructions fully. However, just in case the writer still has ambiguities and doubts about the instructions, they can always approach the customer through the writer-customer communication interface. Once the customer has completely filled out the order form, they are directed to the payment page. Payment of the order is directly commensurate with the level of complexity of paper, length of the project, and the level of urgency at which the project needs to be delivered. The more urgent the work, the higher the price of the order. Likewise, the more complex the project, the higher the price. This is so because orders with more complex instructions are relatively more difficult for the writers to complete, and hence, there is not much competition among the writers. In order to motivate the writers to take up difficult projects with complex instructions, paperhelp.org establishes and charges the customer a higher price. Similarly, since the writers might have already taken orders, not many of them might be available to take up urgent orders. The company increases the price per page in such cases so that writers tend to take the urgent orders despite their busy schedules. Payment is done in terms of a number of pages of the project that need to be written. The company establishes the price of a page, and that price gets multiplied by the total number of pages so that the total price of the order can be established. The company gives a number of payment options for the customer to place the order.
Non-Native Writers From Third-World Countries
Having placed an order at paperhelp.org, I am in a position to make a judgment about the quality of service the company provides to its customers, looking at the work it delivered to me. The first impression I got by looking at the kind of language that was used in the paper was that it was, by no means, written by a native English speaker, even though the company mentions on its website that all work is done by native English speakers. Work that was delivered to me had many linguistic errors in it from a native English speaker’s point of view. There were sentence construction errors, grammatical mistakes, and the language used was, by no means, suitable to match the professionalism required in writing. The writer had used some slangs instead of proper English words in the journal article that I had requested. From the kind of language that was used in the paper, I can judge that the writers employed by this company are mostly from third world countries where English is not the first language. I guess that my writer was either from India, Kenya, or South Africa. I remember having asked him where he belonged, but the writer was reluctant to share his country of origin with me. He said to me that he was not allowed by the company to share his country of origin with the customers. This gave me a red signal, and my doubt in the native English speaking writers of the company grew stronger. I tried to learn about his country of origin indirectly by phrasing such questions as what is the time zone in his country. Although these questions were not related to my order, yet they gave the impression that I am trying to bond with the writer.
What’s Done Once, Is Done!
Once my order was completed, and I decided that it was not up to my expectations, I requested certain changes in the instructions so that the order could be revised properly. This led to a huge argument between the writer and I. The writer was in no way willing to revise the order, and the claim he was coming up with was that the revision instructions were not consistent with the original instructions. In reality, the revision instructions just explained the original instructions in detail. After a long message fighting, the order went to QAD who approved it for quality, thus leaving me dissatisfied.
No Plagiarism, But Also No Quality
Paperhelp.org makes a claim that all work delivered by its writers is original and there is not a speck of plagiarism in it. The writers are allowed to use external references and quotes from other sources as such, but not without mentioning the names of the original authors and giving complete details of the source. In my case, I think there was no plagiarism. Although I did not check the paper in any plagiarism-checking software like Turnitin, yet I can tell from the quality of work that was delivered to me that it was original, as nobody in the past would have written that article as bad in a way as this one was written. I took parts of the statements and copy-pasted them in google search with a view to detecting plagiarism, but could not find any article online that had the same sentences as the ones in my paper. However, the quality of work was terrible. There was no structure in the work, the layout was totally in contrast with what I had requested in the instructions, the language was very unprofessional, and most importantly, the overall attitude of the writer, as well as the admin, was not good with me ever since I placed the order. The writer would argue with me harshly and rudely, and the admin would not take any notice of that. The admin always came up with a cold reply whenever I asked any question, and eventually, decided the dispute in favor of the writer despite all the mistakes in the paper.
Communication, Post Order-Placement, Haha!
One of the worst aspects of my experience with paperhelp.org has been communication and customer support system of the company. There is a remarkable shift in the way the admin talks to the customer from the time when the customer is deciding whether or not to place the order to the time when the order has been placed. In the start, the admin talks so nicely and professionally that the customer is reassured of the level of professionalism of the company, in a way. But once the order has been placed, the customer starts to feel like a rat that has been caught in a net. The admin starts to sound like a machine that sucks blood from the bodies of the customers in the form of money. They do not even sound like humans sitting at the other end of the communication portal. The customer gets the impression as if they are speaking to some robots that give automated responses, and are unresponsive to the claims and concerns of the customers. Every time I open the chat, a new admin shows up with a new name. Even the names are so short that they sound like nicknames more than proper first names. Names like Ted, Fina, Titi would frequently show up as admin. We do not find many people with such names in the society generally. The customer support system at paperhelp.org is so bad that the customer feels frustrated to have used the service. Rather than addressing my concern and getting the paper fixed, the admin just kept telling me to cool down. How can one stay cool when the paper is delivered three hours later than it is due carrying the quality that it did? Finally, when I objected to the QAD’s decision, admin told me that that was final.
After getting such bad response from the admin, and having such bad experience with this website, I opted to check how other customers were thinking about paperhelp.org. I should have done this research before placing my order on Paperhelp, but I was in such a hurry that I forgot to. I did some google search putting the company’s name and reviews next to as the keywords. I came across a thread where people had reflected upon their experiences with this website. I was astonished to find out that the only positive testimonials I had come across were the ones directly on the official website of the company. All other testimonials were against paperhelp.org. Some were calling the company “thieves,” others were calling them “fraud.” I even happened to come across the written experiences of some writers who had worked for the company. The writers shared that they had not been paid by the company and that they regretted having given their time and energy to this company, thinking that they would be paid. Other customers had very bad experiences with this company. Common complaints included late delivery, plagiarism, lack of cooperation of admin, and loss of money.
Not Secure Service. You Can Even Get Penalty From Univesity
There is also the issue of confidentiality in getting the work done through paperhelp.org. The main reason is that I was not the only one placing an order on this website. There can be and might have been, other customers like me who belonged to the same university or the same class as mine, using the services of this company, since this company is popular in the field of writing among the students. The fact that this company is popular among the students also makes it a top-choice for scrutiny and accountability by the academicians and the universities. Paperhelp.org is one of the academic writing websites that appears on the first few links upon the google search. This speaks of its popularity and influence on the academic projects. There have been similar instances in the past when our university found out that students were getting their work done by such websites. Schools and universities remain conscious of such websites and have their mechanisms and means through which they might know that a certain student is getting the work done through such a website. Sometimes, some schools and universities have QAD departments who disguise themselves as customers using the services of the same website, in order to get to know more about these websites. Particularly, if a student’s general style of writing in the past writing projects is in contrast with the style of writing in the latest project, it gives a red signal to the university that the work is not original. With some search and questioning, things might become very clear, and in such cases, a student can risk his/her career. Some universities also question the students about the very points that they have written in the assignment. When a student is not able to explain what he/she meant by those points, the university learns that the work is not original.
Compromised Card Privacy!
One thing that particularly got me interested in getting my paper done from paperhelp.org is the fact that I was getting discount. Paperhelp stated that there is a discount of 50% that can be availed the first time a new customer places an order. I was excited by the idea of getting the discount of 50%. However, the discount was more than compensated when my card was charged two times instead of a single time. The first time, payment got deducted from my account even though Paperhelp showed that payment was unsuccessful because of a connection error. To ensure that the payment gets through, I re-entered the card details and was expecting the payment to get through without my card being charged. But to my utter surprise and dismay, the payment was charged a second time. When I enquired about this from Paperhelp, the admin said that they had got the payment only once, i.e., the second time. It was a very bad situation for me because I had no idea where my money had gone. I contacted my bank, and the bank representative said that the payment had to be cut twice because I had attempted the transaction twice.
The Bonus System Which Fools You
The company has a bonus system in place for the writer. If the customer is satisfied with the quality of work delivered by the writer, the customer can offer a bonus to the writer. However, the bonus can also be granted in other instances. For example, if a customer feels that the number of pages requested in the instructions is insufficient to cover the total volume of work along with addressing all the requirements and instructions, a bonus may be granted. A bonus is particularly an option when a customer just wants to pay for the change in original instructions or the additional work outside the scope of the original instructions, without having to pay for per page addition. Paying for the addition of per page can be expensive for the customer because the cost increases directly with the increase in the number of pages whereas, in the case of a bonus, a customer can just pay a lump sum fee for the additional work. However, in my case, the quality of work was so bad that I even wanted the original payment to be returned to me, what to talk of a bonus! I wanted to save any dime I had after this experience.
The company provides its customers with a range of choices for making the payment for orders. The payment methods include but are not limited to transfer in the bank accounts and use of master or visa card. Debit cards can also be used to make the payment. Making the payment is very much similar to making the payment in any online website or store. Generally, whatever payment channels are provided on other websites are all also available at paperhelp.org. However, sometimes, there can be stages in which the payment is made. For example, there can be a case when a customer has made the payment for a certain number of pages in the start, but along the way, as the writer progressed with the paper, a need to increase the number of pages was realized. In such cases, the customer may be required to make additional payment subsequently to cater for the change or addition in the original instructions. Similarly, payment may need to be made in case the customer needs to give a bonus to the writer for any reason. The payment system is quick and efficient, and money is transferred from the customer’s account to Paperhelp’s account instantly.
Once a customer has handed over their money to this company, it is impossible for them to retrieve that money by any means. It might be possible for that the sun to rise from the west, but getting a refund from paperhelp.org is not possible! It is so difficult! I asked the admin for a refund, stating that the customers are entitled to refunds if they are not satisfied with the quality of work. This is mentioned on Paperhelp and is established at the outset. It was with this surety that I had decided to place the order on this website in the first place, but little did I know that I was being bluffed. I asked for a refund with solid reasons for it. My order had not been delivered on time, and even what I got after a delay of several hours was highly unprofessional work. But my request for a refund was never entertained. I was allowed to have a revision, but it was not worth it because anyway, the time for the submission of work at the university had passed. I was hardly done with the grief of lost payment that was made at the time of placement of order, that I had to deal with this new grief of lack of refund. Admin had no objective reason to turn down my request for a refund. They stated that I was entitled to revision, and a refund was not possible because the customer had delivered the work. Admin went on to state that a refund is granted when the work is not delivered. What is the use of work that does not conform to the instructions, but is delivered? Admin had no answer to this question, or maybe they had, but just did not want to answer me!
Paperhelp Is A No-Go!
Some people simply opt for such writing services as paperhelp.org with a view to checking the quality. Such customers include but are not limited to students that need help with their dissertation writing, researchers who need academic skills to draft their papers, and newspapers that need blogs or articles for publishing. When more writing has to be done in little time, the idea of getting it done from such websites as paperhelp.org seems captivating. But having had a paper done by this website, I would strongly suggest everybody not even to consider placing an order here because this company is an academic fraud. You would be charged big time even if your intent was just to check the quality of work. Their rates are very high, and they charge on per page basis. So if you are considering placing an order to check the quality of work, better save that money and experiment with some other company. Not only will the order be deflecting from the instructions, but you will also not get any refund. Do not fall for the claims and promises paperhelp.org makes at its website as you will find the reality to be in contrast to the image set at the outset.
Why Choose Other Writing Service
If you need academic help, you may seek online help. Not every website is like paperhelp.org, I have myself used the services of other websites in the past, and sometimes, my experiences were great. I know many friends also who use such academic websites and have had wonderful experiences with them. Their orders were delivered on time. They conformed to the original instructions. The admin remained polite and professional throughout the experience. The writers were very professional and understanding and were willing to go an extra mile to make the customers satisfied. The papers were plagiarism free, and all content was original. Fees were reasonable, and I happened to get discounts a lot of times especially when I placed an order for the first time on some website, or when I referred Paperhelp to a friend and that friend actually placed an order there. In fact, there was one occasion when I was not satisfied with the work I was delivered. I asked for a revision, and the writer not only addressed the new instructions but wrote the whole paper from scratch. The services were excellent, timely, and satisfying. It is only with this website that I have been so disappointed with the work. People looking for getting academic help from such websites should start over by conducting some background research and doing their homework. There are many websites that draw a comparison between the different popular websites offering academic writing services. Such threads carry very useful information for the newcomers because most of the experiences in them are shared by people who have been past customers of the websites they talk about. It is better for a newcomer to benefit from others’ experiences at paperhelp rather than taking a chance. Once gone, it is close to impossible to get the money back.
Be the first to leave a review.