Edusson review 2018: Edusson’s Awful Services Provided To Clients
Edusson is an online writing company that offers personalized essay writing services. The company has been in operations for a significant amount of time, and through all this time it has been offering online paper writing services to its clients across the world. The contents on the company’s website Edusson.com are provided by the ‘Boosta,’ Corporation which is registered under Cyprus Law and acts in the interest of Boosta on a license agreement basis. Edusson.com is an online platform that connects academic writers that offer paper writing services and the customers who are the users in need of the provided services. Before using the Edusson.com website, it is important to be familiar with some of the common terms used. Some of the common terms include, ‘customer,’ ‘writer,’ ‘order,’ ‘product revision,’ ‘support team,’ ‘QAD,’ ‘Messaging System’ and ‘order status.’ The customer at the website has been used to infer to the individual makes an order for the company to receive a service based on his or her instructions. The writer is the individual that has agreed to work on a customer’s request. A writer offers writing services like dissertations, essays, research papers, book reviews or admission essays among all other kinds of assignments or tasks that a client requests. The order is the online request from the customer to the academic writer at a fee. An order states the paper instructions, the scope of work and other requirements that a client may request to be done for him or her. An edited version of the delivered paper is a product revision. The support team comprises of the customer service staff that is responsible for handling all client requests and offering technical assistance to the customer or the academic writer. The QAD or rather the Quality Assurance Department comprises of the Edusson’s staff responsible for guarding as well as evaluating the quality of service delivered to their clients. The messaging system is a communication platform designed by the company to offer an interactive communication between the involved users, mostly between the writers, the support team, and the customers.
The company was established due to the rising demand for paper writing services. The founders found a gap that existed in the academic industry, and there were no reliable companies offering quality and timely services to their customers. Notably, almost all learning institution provides written tasks to their students in a bid to test their comprehension level as well as nurturing and advancing their research and writing skills. Professors demand a lot regarding output in delivering these tasks. In most cases they want the assignments properly formatted, there are no grammar or punctuation or spelling mistakes, that the content is well researched, well presented and articulated and are also original and unique. Furthermore, most of these assignments contribute significantly to the student’s performance in that specific subject. In most cases, these assignments contribute nearly 50% of the student’s grade in that particular subject. However, a dissertation is a full course in itself and is graded out of 100%. This shows that written assignments significantly contribute to a student’s overall performance and thus must be done properly. Professors expect that students deliver these tasks professionally. However, most students tend to fail these tasks due to these enormous requirements. Most students are unable to demonstrate excellent knowledge of these tasks, nor are they able to properly structure the paper, used genuine and reliable sources, do appropriate in-text citations, properly structure the paper, have the correct format for the bibliography or even have the paper accurately proofread. Even the bright students are unable to bear with all these requirements as there are those small gritty mistakes or things a person can easily forget and which in the long run will affect the quality of your paper. For example, a paper may have been excellently researched and well presented, however, if has several grammatical mistakes or the sources are not well used, it is more likely going to result in a fail despite the excellent content. Furthermore, besides these factors relating to the content of the paper, there are other many reasons that can impede a student from completing their tasks properly. These factors are uncontrollable. Some of these factors sudden illness, having too much workload from other courses with a limited amount of time to effectively complete all. Other factors include, some students work and study part time and are most likely to find it challenging balancing between work and studies. They will often have a limited amount of time to do their tasks effectively. Such personal factors can sometimes deter students from completing their writing activities on time and deliver quality papers.
It is based on such factors that the company saw a gap in the academic sphere and decided to offer academic assistance to such students through their website. The company aimed at delivering quality academic papers on time to their clients. Through their website platform, customers order and get access to their quality writing services. They offer academic writing assistance to all students from all levels from high school levels to the university level. Furthermore, they offer services in all academic fields of psychology, management, dissertation, book reviews, essays, admission letters, and annotated bibliography to science-related courses. Customers, therefore, do not have to be worried whether they will get an expert to handle their task as there are expert academic writers in all academic subjects.
The company has been on the market for relatively a long period and thus clearly understands the dynamics of the industry. Furthermore, the company used to rely on native academic writers with excellent knowledge of the UK and US English as well as their writing standards. The academic writers were competitively hired and ensured that they are not only native writers but also are either masters or Ph.D. graduates with an excellent academic track record. Besides after selection, they were passed through rigorous training where they got inducted in all the dynamics of the academic writing industry including delivering original content, on quality content, research skills, referencing skills as well as grammatical skills. All these were done in order to ensure that the writers were highly professional and delivered topnotch services that would not only impress the customers but also intrigue them to make referrals to Edusson.com. The company started well, and its market reception was phenomenal. Their customer base grew exponentially, and this demanded that they do the best regarding up scaling their services and staff. The customer care support staffs were highly professional, responded to client needs on time and offered any technical assistance as fast as possible. Furthermore, the staff worked all day round the clock all the days of the week. They were reachable at any given time of the day or the week. Besides having a telephone number where they can be reached there is a live chat feature, at the bottom right corner of the page where a customer can chat with the support at any given time and get immediate feedback. Edusson also had a messaging feature that connected the writers with their customers. The customers could freely chat with their assigned writers to keep track of the progress of his or her work. There were numerous freebies that Edusson.com offered its customers in its early days after inception. It had lucrative discounts and bonuses which were honest and were given to qualified customers. Consequently, the design of the website was relatively simple, attractive and easy to navigate through.
However, few years into service delivery, the number of customers increased at an unprecedented pace and the company was overwhelmed. In a bid to meet the expanded market Edusson.com hired many writers. They did not pay attention to the hiring process as long as a candidate had a higher learning qualification, they were hired. Edusson started shifting its attention from quality service delivery to focusing on doing quantity, looking for many customers so that it could make a lot of money. They wanted to make a lot of money and thus mostly hired non-native writers especially from Kenya and Russia. Since it is a bidding account where the writers state their preferred price to do the task, most writers from Russia and Kenya placed bids for as low as $3 to work on a paper. Edusson management saw this as an opportunity since it is cheap labor and are more likely to make good returns from these writers. The resultant impact has been adverse. Its initial native-writers shifted to other writing companies since the amount they were being paid was not commensurate with their hard work and quality papers they produced. Edusson remained with mostly non-native writers from Russia and Kenya. Relying on these non-native writers deteriorated service delivery at Edusson.com. These writers do not have a good command of the English language, and thus most of their work had numerous grammatical errors. The quality of the papers was substandard, and the overall service delivery became pathetic. You are highly recommended not to place an order at Edusson.com lest you want poor results.
Complex and Dull Interface
Edusson.com has a simple website interface that is easy to navigate through by any user and does not require extensive computer knowledge to operate. The design is good and serves all its users effectively. Edusson.com is designed in a manner that it has four different interface sections. These sections are the academic writer interface, the customer interface, the admin interface and finally the support interface. Besides, there is a common homepage where basic information about Edusson is provided and is visible to all users. Some of the information at the homepage includes the company’s policies, terms, and conditions, testimonials, sign up button, the logo, values, and mission of the company among other information displayed. Each of these four interfaces, despite, having similar design outlook the content portrayed in them are relatively different and only relevant to the specific user.
The writer interface for example only has information that is appropriate to the writer. The specific information that is on the writer’s interface includes a section of available orders from which the writer can placed bids on the order he or she can effectively complete. The assigned orders section which comprises of orders that the writer had bid and successfully assigned. The completed order section and the revision section which highlights a list of done orders and orders which are back for revision and require amendments respectively. Once a writer bids for an order is successfully assigned, the order is removed in the ‘available orders’ and placed on the ‘assigned orders section’ on the writer’s page. The writer then works on the order, submits the completed task and it is then placed in the completed section. If the client is satisfied it will be paid, however, in case of a revision, it is placed in the revision section. There is also the financial information section. This section has the financial history of the writer, the amount due for payment, fines in case there are any and any bonuses. There is also another section that highlights the terms and conditions as well as the policies of the company and the expectations of the writer to the company.
The customer interface is also different and mainly has a history of his or her completed orders, those in progress and those in revision and a button for placing an order. There is also a section for the financial history of the client. There is also the support team interface where they can monitor writer and customer work in progress and offer assistance to any writer of customer that is needed. The interface enables them to manage communication between the customer and the writer. The admin interface is largely used for the overall management of the company’s website Edusson.com. Besides managing the content and the design of the Edusson website, they also engage in marketing and increasing the customer base at the company.
Do Not Make an Order it is Unsafe
Edusson developed a simple process to enable its customers to make their orders easily. The process is simple and can be done by an average literate user. It is a three-step process the comprises of the following processes;
Fill in the Order Form: filling in your information on the order form is the first and most important step. Once you get to the Edusson.com website, you will see an ‘Order Now’ button. Click on the button. When you are an already registered member, it will directly lead you to a page that will have the order form. If you are a first time customer, you will be required to sign up. To register is a simple process that will take an average of a minute or two. Once you have signed into Edusson.com and logged in, go to the Order Now button. Upon clicking this button, an order form will pop up. The order form has two parts. The first part will require you to input the following information: the type of paper, for example, is it a dissertation, a term paper, a research paper, an essay, an annotated bibliography, a book review or any other kind of paper. You will then fill in your topic, then select your subject from the provided list, for example, is it management, psychology, medicine or science or any other from the provided list. You will then select the number of pages, and it is important to note that at Edusson the standard number of words per page is 275 words for a double-spaced paper and 550 words for the single-spaced paper. You will then state the deadline, the date as well as the specific time you expect the paper. Once you have completed filling this information, you will be requested to move to the next, where you will be required to indicate the type of service whether it is, ‘writing from scratch,’ editing or rewriting.’ You will indicate your preferred writer quality standard, premium or platinum. You will also indicate the number of sources as well as the format of citation, whether MLA, APA or Havard or any other.
The second step you will be needed to input your paper instructions. You can either list your instructions in the provided box or upload files for the order. Once you have submitted your paper instructions, you will be at liberty to choose your preferred writer, or you can place your order for bid by writers then Edusson picks you the best writer for your order.
The next step is making your payment from the provided payment options. You can either pay with your credit card or safe online payment options such as PayPal or Payoneer or Skril. Once you are done, your paper will be well done and completed within your stipulated deadline.
Incompetent Writers from Kenya and Russia
The company has over a thousand writers who offer academic assistance to hundreds of thousands of customers from across the world. These writers can connect to their account through the Edusson.com to bid for the available orders. Most proficient writers are found in countries where English is the native language. Some of the preferred countries with good writers are writers from Australia, from the United States of America and from the United Kingdom where English is the native language. During the inception of Edusson.com, most of their writers were from these nations. However, most of them left the company due to extremely deteriorated terms of service and joined other better online paper writing service providers. Most of Edusson’s current team of writers mainly comprises of writers from Kenya and Russia. These writers do not have a good command of the English language and therefore makes a lot of grammatical, punctuation and spelling mistakes. Furthermore, sometimes they are unable to comprehend the paper instructions effectively and thus deliver wrong content, and therefore a student is more likely to fail due to irrelevancy. Moreover, these writers are not creative and rely on internet sources as their main research centers and in most cases copy paste information from these sources. This results in plagiarism which is a severe academic offense that can adversely impact a student. Most of the writers from Russia and Kenya are part-time academic writing service providers. They do not have the passion for the career, instead, are doing it for the money. Since they are doing it part-time, they are mostly unavailable and thus unreachable most of the time. The resultant impact is a lot of inconvenience to the customer. Students should, therefore, avoid using Edusson for your academic essays.
Revision is Impossible
At Edusson.com, making changes to already completed work is completely impossible. This is because there Russian and Kenyan writers are not eloquent writers who can detect errors and make all the required amendments. You are therefore more likely not to get value for your money if you place your work for amendments such as editing. They deliver low quality work and are unable for revisions. This is likely to cause a lot of inconveniences to you as the customer. You will therefore not get the service you are seeking for. Students should, therefore, avoid Edusson Company for the correction on completed orders is not allowed.
Do Not Make an Order Lest you Get Plagiarized Work
One of the values and guarantees that Edusson states in its website are that it delivers 100% original content that is unique and cannot be found from any other place. At the start, this was true as there were no or very few complaints about plagiarized work, however, after some years into the industry and having most of its writers being non-natives who are not highly competent or creative and thus most do not provide original content. These writers do not counter check their papers through plagiarism checkers to determine their originality, probably because they do not have the software for checking for originality. Moreover, they do not have required referencing skills as most of their sources are not published. For a reference to be authentic it has not only to be genuine and have been published but also well referenced. There have been a lot of grievances from previous customers about plagiarized work which has seen Edusson lose most of its customers who have shifted to other online service providers. Despite the company claiming to be using plagiarism checkers a lot of issues have proved that this does not happen since there have been reports on several occasions especially with the urgent orders of plagiarized work. This means that some of Edusson’s writers working at ukessays.com do not pass some of the orders through Turnitin for plagiarism check. You are, therefore, highly recommended not use Edusson.com because there is a higher possibility that you will get plagiarized work.
Slow and Rude Support Team
Communication plays an important function for the success of any business. In the academic writing industry communication is even more important because there is no face to face interaction. All the communication is online through phone calls or the messaging feature. To build trust among all the stakeholders involved consistent and reliable information has to be relayed across. From the Edusson.com site, the company has indicated that they offer 24/7 customer care service. Besides, they have a good communication system that links all the users together, and they coherently communicate to one another. However, the challenge is on the staff and not the system in place. The customer support team is extremely slow in handling customer or writer issues. Most of the time a customer would message seeking a solution to a problem but will be kept on wait for a relatively long period with the claim that they are still attending to other clients. This is unreliable especially when the customer’s issue is urgent like clarifying an urgent order. Sometimes a customer wants to communicate to their assigned writer, but the writer is offline and cannot be reached. Most of the Edusson writers are part-time academic writers and thus sometimes are offline and unreachable. Will you desire to go through such hustles? You definitely would not like to go through the same. To be safe, do not place your order at Edusson.com. Instead, you can choose other online writing service providers.
Dreadful Experiences from Past Customers
My experience with the company was horrendous! I requested for an order to be completed in four hours so that I could at least have an hour to go through it. I had a number of assignments that I needed to complete within a short period of time. I, therefore, resorted to work on one assignment and have the others done by your company. When the four hours elapsed, I had not received my paper. I contacted the support team to find out the progress of my work, and they promised me that they are trying to get in touch with the writer and update me. The writer was offline and had just notified them, that he was experiencing a power surge and was unable to complete it on time. He requested for more time, and I added him the remaining one hour. After the one hour, my paper has not been delivered. The professor requested for the assignment; I still did not have my paper ready. I ended not submitting my paper and eventually failing the course. My paper was delivered three hours later, and the quality was poor. I requested for a refund, and I was never given. I regretted using the service.
Your Personal Information is at Greater Risk
In as much online paper writing services is a legal business, most professors do not approve of it because it does not result in a true reflection of the student’s academic performance. Due to this reason, all customers do want their information to be confidential and not seen by anyone. At Edusson.com the company has indicated that they guarantee customer security of their personal information. This is a good policy. However, it is just a statement since the actions do not reflect the statement. The company does not have proper security measures to ensure the safety of a client’s personal information. Unlike many other companies that embrace the use of safe security measures such as encryption. Personal such as the email, telephone numbers, names, credit card information as well as learning institution’s name should not be disclosed to anyone not even the staff at the company. However, there have been numerous cases of leaked customer personal information which has jeopardized trust in the company. Clients have reported that upon using the Edusson services, they had started receiving several emails from anonymous persons. Relaying of personal information to third parties is dangerous for the students even for their security. A stranger can use a customer’s email to engage in fraudulent activities and then they can be linked to the crime and get prosecuted for a mistake that is not theirs. Furthermore, when learning institutions get to find out that their student has sought for academic assistance from online writing services, they are more likely to take stringent punitive actions against the student. This is not fair because as a customer you will not want to be punished as a result of an act of negligence from Edusson.com. Therefore, to be certain of the confidentiality of your information, it is proper to choose another writing service provider.
At Edusson.com, the company has stated that they offer discounts to their customers on certain conditions. These conditions are mainly that for you to qualify for a discount you are either a first time client, a loyal client or when you have ordered for a huge order. First-time customers are promised 15% discount on their first order. This is not limited to some pages but the total amount of the first order. For example, if you have two orders may be a research paper and an essay, and you place them both in a single order. You will get a discount on the total amount. This looks lucrative, right? In as much as it appears lucrative, it is highly risky because there have been several cases where people who have been given the discount get their cards deducted twice and they end up paying more than they could have even paid without the discount and the money is never refundable.
Consequently, you can also qualify for a discount if place a huge order for like lets’ say a hundred pages or if you have been a loyal customer for more than a year. Customers thrive to qualify for these discounts, however, when they qualify, they never get the discounts instead their credit cards get deducted twice. Edusson is therefore dishonest and fraudsters. Do not get cheated, better choose another trustful company other than Edusson.com.
Bonuses that Never Materialize
The company promises their customers a lot of freebies among them are the bonus system. The bonus system is part of the discounts. The main aim of offering bonuses is to attract more clients and be able to retain the current client base. Edusson’s bonus system is in the sense that when a customer makes a huge order, 10% of the total cost of the order is placed in his or her account to be used toward her or his next order. Clients can then chose to accumulate the bonus amount at any given time they so desire. There is no coupon code needed as in the case of Edusson coupon for discounts. The more you order, the less you pay next time at edusson.com. This also appears lucrative, however, it is always not tenable because seldom is one given a bonus. The bonus is a scam to just lure more clients from making huge orders. When you visit the site as a client, these freebies have been conspicuously presented to lure customers into making their orders with the company. Many customers, therefore, do anything within their means to get the bonuses; however, once they qualify they are not given. This is fraud and unacceptable to be safe, do not place your order to be completed by the company.
Unsafe Payment Methods
We have different payment options. Customers can use their credit cards or PayPal accounts to make their payments. The company promises to safeguard the customer’s personal information especially the credit card information and the email. However, this is not the case since they do not have effective security measures to guarantee this. For example, they do not have the encryption feature nor the secured third-party payment processor that ensures that no one even the staff at the company sees the credit card information. Besides the security of the customer’s credit card information, the company does not have flexible payment options like other online companies where they can allow a client to pay in installments. Furthermore, some of their payment options are not available in some countries, therefore, making it hard for clients from these countries to make an order from Edusson.com. Consequently, there have been fraud cases as regards the use of credit card information of the clients. Most clients seeking for bonuses or discounts have experienced double deduction on their credit cards. Furthermore, there have been cases where client credit card information has leaked to third parties who in turn engage in fraudulent activities with the information. Do not risk placing your order at the company.
No Money Back Guarantee
At Edusson.com, they have indicated that in a case situation where the downloaded paper does meet your standards as a client or match your order instructions, you can request for a refund within two to four weeks, and this is based on your paper’s length. The policy goes ahead to state that the only person who can get a total refund is one that has not downloaded the paper. However, when you have downloaded the paper and gone through it, you are not liable for a total refund but a partial refund based on the agreements in the terms and conditions section. Despite stating it clearly, Edusson does not seem to keep the promise at least based on the numerous reviews from the company’s testimonial section. First of all, to get a total refund, you must not have downloaded, how then is it possible to determine that the quality of the paper is substandard without downloading. This infers that it is impossible to get a total refund because every customer will download the paper and go through to determine the quality. Furthermore, even when a client has qualified for a refund, the company does not give the refund instead requests the paper to be revised or redone. In a bid to lose the entire money most clients just resort to a request for a revision or to be redone. In both cases since the writers are not competent and are almost all the same, they are most likely to deliver another substandard paper or even a more substandard paper. To save yourself from such fraudulent activities it is better not to place an order with Edusson.com.
Do Not Seek for Editing Services Your Paper will be Sold
Do you have a completed assignment and want it improved to a better quality? Placing your order at Edusson.com for quality checking is a big mistake that you as a student should never dare to do. While other academic writing companies offer specialized custom writing services and can effectively check the quality and improve your completed paper, the company is an academic fraud on itself. This makes it very dangerous for students who give them their papers so that they can be used for checking quality by Edusson writers. This is because; the writers at this company o not have the knowledge and expertise to counter check a paper for quality effectively. These writers are non-natives and do not have a good command of the English language, therefore, are not even able to spot simple grammar errors or punctuation mistakes, how then can they check for the overall quality of a paper when their papers in the first place are of a poor standard. Furthermore, instead of amending your submitted paper for the enhanced quality they are more likely to trade with your paper. Sell it to other students or use it for other reasons. If you who want to be safe from the dangers of academic frauds like Edusson you should at all costs avoid placing your paper for the quality check at the company.
Why Edusson is an academic Fraud
It is clear from the above evaluations that Edusson.com is not suitable for academic writing service because in itself it is an academic fraud. Customers and especially students are highly advised to choose other writing companies other than this company because they are more likely to be disappointed. There are myriad reasons as to why you should choose other academic writing companies. First and foremost Edusson compromises on quality. This should be the number one priority for the company as the reason a student would want his or her work done is to get a better grade than he or she could have gotten. However, once the quality is compromised, then there is no service or value for money that the client is looking for. This company relies on non-native speakers from Kenya and Russia who do not have a good command of the English language and are more likely to make a lot of grammatical errors. The content could be fine, but with wrong sentence structures and numerous grammatical errors then the overall quality is also compromised. Furthermore, there have numerous cases of plagiarized work, you are, therefore, not certain that you will receive an original content if you have your order completed at Edusson.com. Moreover, your order might be delivered late especially if the order is an urgent order. Moreover, the customer support team is very slow and do not offer prompt services. In most cases, they put their customers on the wait line. This is inconveniencing especially when the issue to be addressed is urgent. Edusson Support team is also rude and snubs the customers when in need. When there is no coherent communication flow, this means that the service delivery is affected and has an adverse impact on the customer. All these challenges are most likely to adversely impact your academic performance besides wasting your time and money.
Use Edusson At Your Own Peril!