Smart Custom Writing Review 2019: A Service to Get a Mediocre Work
The fact that I had never used writing services did not mean that I had to get a D for my paper. Smart custom writing wrecked my excellent scores with their atrocious writing. Red flags were all over when I visited their site, but I decided against my gut since I desperately needed help. I ignored the fact that all the information on their website was written in horrible English.
Moreover, I overlooked their unbelievable and poorly written customer reviews. And it did not stop there – I also decided to ignore the terrible English of their representative when messaging them in the chatbox on their website. Now I can say that you should never make an important decision when you are desperate, but if you have to, then try to be steadfast. Do not let your problems blind you.
Anyway, back to the matter. Now, writing companies such as Smart custom writing ought to be where students can get help with their assignments. This reason might have been why they ventured into the academic writing field in the first place. But as of now, this is definitely not why they are running their service. They are now blinded by money, and it seems that they wish to continue making more and more profit at the expense of their customers’ grades.
Nonetheless, if you were to ask any customer what they prefer between quality work and cheap service, many would undoubtedly pick the former. Yes, that’s right. So, if you are going to charge me higher than the industry average, at least be decent enough to offer me papers, and not to forget services, that correspond to the fee I pay. No one wants to part with their cash and not get what has been promised to them. Any serious business, this company included, should know this.
To give you a clearer picture, here is a breakdown of the downright awful aspects of this company:
No Custom Writing Service or Whatsoever!
If a company purports to offer custom services, then the experience and products you get from them should be tailored specifically to address your needs. However, this is not the case with this service. For one, this company offers customers work that contradicts or even entirely ignores the specified instructions.
Writers in this company cannot abide by even the simplest of instructions. The papers they offer are guaranteed to make your heart skip a beat just by seeing how off topic they are. All of your specifications will be disregarded. What’s worse is that even after going through the work many times, you will not even know what guidelines the writer decided to use.
Perhaps you should know what shocked me most about this service. And no, it was not the fact that I had gotten an off-topic assignment, but that their editing and proofreading department had approved my paper. In all seriousness, the so-called editors in this company had gone through my work and approved it despite not a single line of my instructions being adhered to. How unserious?
Another reason this company should scrap the word “custom” from their name is that they do not provide original papers. We all know the dire consequences of handing in a plagiarized work. You might end up getting a zero for your paper since it will be thrown out as soon as the teacher detects plagiarism in it.
Worse still, taking someone’s work and passing it as your own can lead to expulsion from your educational institution. For these reasons, it is easy to see why students specify that their papers should be written from scratch. However, the people at this company either do not care about the education of their customers, or they do not understand what plagiarism is. On several occasions after getting my 95% plagiarized assignment from them, I came across other customers who provided actual copies of the copy-pasted work they got from this service. Regardless of the assignment type, you can never be sure of originality with this company.
On that note, here are some services they offer:
- Preparing a Power Point presentation
- Lab report writing
- Term Paper writing
- Admission essay writing
- Case study writing
- Thesis writing
- Coursework writing
- Calculations help
- Proposal writing
While the list of their services seems impressive, you should be wary of this company. As mentioned earlier, this is no custom service. Instead, it is a gathering of money hungry individuals who are always waiting to con the next unsuspecting student. They claim to use powerful plagiarism software such as Turnitin and Copyscape, but that is one of their many lies. With these tools, they would not be churning out the plagiarized content they continue to offer their students each passing day.
Shoddy Payment Methods That Can Lead to the Loss of Funds
Any serious writing service cooperates with trusted financial companies to make the payment process easy. Some of the trusted financial transaction companies you should never be afraid to use include PayPal, MasterCard, and Visa. Given that this company does not work with such reliable establishments, it only means that they do not care about the safety of your money.
Worse still, it might mean that they are ready to engage in underhand antics that will lead to mischievous undertakings on your account. In fact, there have been reports of this company double billing their customers. In case you do not know, this is when a specific amount of money is deducted from your account twice. For instance, if you were to pay $30 for, say, a thesis, you will find that $60 have been deducted from your credit card balance. And often when this happens, you are likely not to get your money back. The people at this company have mastered the “dragging game” whereby they keep telling you that they will address (or are working on) the issue and go on like that for days on end until you finally give up. Treacherous, right?
Now even if you avoid being double billed, you are not out of the woods just yet. Simply, your money is never safe with this company. This platform is laden with frugal staff who vote not to invest in site encryption. Thus, any malicious person on the internet can hijack your transactions with the company by merely hacking the site. After that, they can proceed to clear your account in a matter of seconds leaving you broke.
As a customer, it is always a good idea to pay for online writing services in installments. After all, you cannot wholly rely on a company if you have nothing to leverage. Many excellent writing companies know this, and since they are sure of delivering first-rate papers, they have flexible payment modes. Customers are allowed to pay for their orders in installments. For instance, you might be required to pay half of the amount upon placing your order and the other half when the assignment is through.
Now, if you decide to hire anyone at this firm, you should never expect any flexibility on the payment terms. They require you to make a payment in full when ordering. All that while giving you a number of guarantees they will not even bother to meet.
Another thing that makes their payments quite chaotic is their unavailability in certain countries. It beats logic to purport to offer assignment help to students around the world when you cannot provide proper channels to aid in cooperation with all of them. There have been numerous reports of students saying that they cannot work with the company because this service uses payment modes that are limited to their country of operation.
Last but not least, this company has a bad reputation of being hit by cases of fraud. If it is not them losing money via fraudulent means, it is their customers. Therefore, it is not advisable to work with such a company for you never know when disaster might strike leading to financial loss. And lest we forget, those bonuses and discounts this company offers are fake. The truth is that you will never get a discount at Smart Custom Writing.
The Slowest and Least Effective Communication Channels
According to their site, you can get 24/7 customer support on the service. They go on to say further that they offer quick responses to customer queries. But you should know here and now that this is far from the truth. From what customers say it is easy to learn that this service has an absentee customer staff if not non-existent. The questions customers ask can go on for hours without getting answered. At times, their queries are never responded to at all. It is no wonder that most people who have tried out the service end up being frustrated.
The Chat feature on the website has been reduced to an object of beauty methinks. At no time did I get a response on it when I was inquiring about my assignment after an awfully long wait for an answer on email. It was only upon calling that I got through – but after several tries – and talked to a representative of the firm. However, our interaction was in no way fruitful. The customer service agent was incoherent and spoke unlike any native English speaker I know. What’s worse, the person directed me to the Chat service, where I think we interacted again given the similar horrible English used in the messages.
Away from that, after logging in to your customer account, you can see a messaging feature. This provision is to facilitate communication between the customer and the support team as well as the writer. But like their other communication channels, you will have to wait for hours before knowing what is happening with your paper. This sluggishness makes it virtually impossible to know what is happening with your assignment.
Communication with your assigned writer is also quite a challenge. Getting through to him/her is often a gamble as you never know when you will find them online. See, in excellent writing services, the writer tends to be readily accessible. Professionals will never stay away from their workplace as they know their customers might need help, clarifications, and updates regarding their work. However, on this platform, their so-called “experts” are always offline doing who knows what. If you have new instructions to give you might find it really difficult to relay the same. And if it happens that you make contact, you will be surprised by the unprofessionalism of the “experts” on this site. They lack common decency and will not hesitate to shoot you down if you request to make some changes in the guidelines. Worse still, you might face trouble communicating with them as most of them are not proficient in English.
Experts in This Company Are Not Native English Speakers
This service outsources ghostwriters from different corners of the world but definitely not from native English countries. If you were to select a writer on this platform randomly, you could be sure that the one you pick will come from countries such as Russia, Kenya, or India. Now it does not go without saying that most experts from these countries are not proficient in English. Thus, they are guaranteed to offer you writings laden with grammar, spelling, punctuation, among a host of other mistakes. But, we should not blame the experts here. The problem is Smart Custom Writing. The least a writing service should do if they want to hire non-native speakers is to subject them to rigorous tests to ascertain their competence. Simply, hiring people just because they say that they can write is a sure recipe for providing mediocre texts.
Given that most professionals on the site are non-native English speakers, it becomes difficult for them to write papers that conform to the US and UK writing standards. Any educator can discern if your paper has been ordered since they know what to expect from a native writer. There are some mistakes you just cannot make in your paper as a native English speaker. Lecturers and professors scour your paper for instances of inconsistent use of English. And if detected, you will end up being summoned to describe the process of writing, which is a daunting task to even the most accomplished tricksters.
They Sell and Resell Their Customers’ Works
If you are after editing, rewriting, or proofreading tasks, it is best not to get them here. This company has built a reputation for selling their customers’ works. With them, it is not entirely far-fetched to find your teacher telling you that your paper is plagiarized. Why? By selling your paper to other people, it might get onto the internet. Thus, after it is checked using a plagiarism checker, your paper will be flagged as a knock-off when in fact it is the original.
Moreover, this service tends to use an excellent work from their customers as their so-called “free samples.” If you ask them to revamp your work and they feel that the final product is top-notch, they will not hesitate to post it up on their examples section. In turn, if your paper is checked for similarity, it will very much be similar to the “example’ this company has posted. So, be very wary of submitting your work to this company.
All of Their Guarantees Are Downright Lies
A company is as good as the assurances it gives to its customers. While this service lists tons of guarantees on their site, it is important to note that none of them are actually true. After a customer places an order, they have no assurances. All clients have to do now is wait for their papers hoping that they will be not bad. However, often, you are sure to get a low-grade paper that will undoubtedly earn the lowest marks.
Let’s look at some of their guarantees:
Customer Refund Policy
If your institution rejects your paper because it does not meet the standards, this company says you can request your money back. However, this is entirely false. No customer has ever received a refund from this service since its inception even after getting a substandard work from them.
Round the Clock Customer Support
Whenever you reach out to the customer help agents on this site, you can be sure that you will not find anyone to respond to your queries promptly. Give yourself hours before expecting a response.
Top-Notch Writing Instead You Get the Worst Service
This site offers the worst customer experience imaginable.
All things considered, you should never seek out help from this service.