Avoid A Nasty Experience by Reading This Trusteddissertations.Com Review
As a student, you will come across various assignments with varying levels of complexity. Even when you feel like you can easily handle the task, there may be other situations like language barriers that may limit your ability to complete the work on time. Thanks to online writing services, the student can now get writing assistance with just the click of a button. The only problem is that not all the services that claim to offer reliable writing assistance can deliver. The only way students can avoid disappointment is by choosing reliable services. In our bid to identify a reliable service from which students can order safe papers, we decided to conduct a review of this academic writing company.
Some Background Information of the Writing Service
From its website, the company describes itself as a competent service offering fast and safe writing assistance to students at all academic levels, ranging from high school to doctorate degrees. The company also says that it provides editing and proofreading services. Some of the services indicated on the website as offered by the company include:
- Lab report writing;
- Term paper;
- Essay writing;
- Resumes and cover letters.
Given its bold statements that assure customers of high quality and competent writing, we expected an outstanding service from the agency. Let’s just say that what we encountered was the stark opposite. It was distressing.
The Level of Academic Writing
The company markets itself as a top writing agency that guarantees quality papers on a wide range of assignments. We expected them to live up to this hype. We began our assessment by examining the samples available on their website, most of which were dreadful. There were many typos and grammar mistakes which made the texts difficult to read. In one of the samples, there was no clear organization of ideas, with sentences scattered all over and the paper lacking in coherence.
We also checked to see whether there were customers who were satisfied with the services offered. We went online and searched for customer reviews and testimonials. Most of the previous customers found the service to be wanting, with one particular client terming it as ‘outright disgusting.’ We can assume that most of these clients did not receive what they had paid for.
To verify the claims, we decided to place our own order, so as not to take the negative testimonials at face value. Our order was a ten-page literature review assignment, due within three days. We were utterly disappointed in the outcome of the process. Our writer refused to respond to any of our requests for a sample, only turning up to deliver what he called a ‘final draft.’ Our agreement that the assignment to be provided in three days was not honored, as the writer kept asking for deadline extensions. In the end, even though we had been made to pay for a three-day urgent assignment, our paper arrived in five days, without any concrete justification. This hiccups would have been excusable had the product been of good quality. Unfortunately, it was error-strewn, filled with serious grammar mistakes and typos. The paper was also poorly referenced, sending the picture that the writer may not understand the MLA citation format that we requested. If we had to submit the piece to a college instructor, we guess that it would have been an outright fail.
Support and Writers Competence
Our assessment of the company would not have been complete without examining the personnel offering the services. On the website, the company claims to provide 24/7 customer support and a team of masters and Ph.D. writers. We sought to verify their claims based on our experiences and those of previous customers. Here is what was apparent:
Unresponsive and Ineffective Customer Support
The support team is one of the most important elements of a writing company, especially given their role in addressing concerns and resolving disputes. When we contacted the customer service on five different occasions, the response was relatively slow, with the fastest answer coming after three minutes. In one event, the agent disappeared on us for ten minutes, and we had to discontinue the chat. What was even more serious was the fact that all of the answers that we were given by the support team did not satisfy our questions. We got the feeling that the agents lacked a firm knowledge of the company processes and policies.
Probably the Worst Service in Terms of Incompetent Writers
Online, the company prides itself in the competence of its writers, indicating that it only hires people with masters and Ph.D. degrees. Well, if this were the case, then it should have been reflected in the quality of samples and work delivered. Unfortunately, our experience shows that the writers do not understand important research and review processes, as well as the need to accurately cite all the sources consulted. In addition, given the numerous errors and typos, we are persuaded to believe that the writers are not native speakers of the English language. Even the blog posts on the company website were full of serious typos. Although you will actually get a paper delivered, what you will receive will be way below par. It is sad that customers are made to wait for so long for such poor writing.
What About the Appeal and Functionality of the Company Website?
An important characteristic of a reliable service is the attention it dedicates to designing a functional and aesthetically appealing website. How can you trust a service that does not pay attention to its site to devote its time towards your own paper? We found the website quite difficult to navigate and wasted valuable time searching for information on how to order. It could have been that the designers were going for simplicity, but this attempt failed marvelously.
Pricing of Assignments
We also sought to explore how affordable the services were. Our assessment was based on the understanding that while customers should be concerned when dealing with unreasonably low prices, quality needs not to be exorbitant. A good service knows how to balance the costs, ensuring that the prices remain fair without having to interfere with the cost. For the current service, there was no clear policy outlining the price attached to papers. While the price charged on our order was relatively fair (at 9 USD per page), we were not given a breakdown of the elements determining that cost. The service could definitely benefit from a pricing chart. We also judged that the poor quality delivered did not match the cost charged.
Top services understand how to use bonuses and discounts to lower the cost of getting writing assistance. In this case, either we did not qualify for any discount or bonus, or they do not exist.
Available Payment Methods
An attribute of a reliable service is that it provides several options through which customers can make payments. More and more payment options are being released, and companies need to keep up. Having multiple payment alternative offer more convenience to customers. Imagine when you have an order due in three hours, and the company only accepts one payment alternative. We explored the options students have for paying when a transaction on the website. Here is what we found:
Limited Payment Options
We were disappointed to learn that the company only offers one payment alternative to its customers. This means that, if you cannot access the preferred option, you would be unable to transact. The company should definitely consider more alternatives to cater for students from different parts of the world.
A Frustrating No Refund Policy
Refund policies mean that you believe in your ability to consistently deliver original and top-quality content. It is intended to protect customers from poor content and late delivery. It was, therefore, astonishing when we learned that the service does not have a money back guarantee policy. Could be an indication that the service lack faith in its own competence.
What Is Our Recommendation Regarding This Service?
After carefully considering the various attributes, policies, and processes, we can confidently give our verdict. Unfortunately, we cannot recommend this service to any student, particularly those who need fast and top-notch writing. The level of writing is way below what is expected in a year like 2018. In addition, it is difficult to believe that the writers were native speakers of the English language. The only way you can avoid being one of the customers who has gone online to complain about the services is if you do not use this service. The best thing would be to consider getting writing assistance from elsewhere.