USessay.Com Review | Why This Company Deserves a Thumb Down
The necessity of an online writing company in the modern age cannot be understated. As student schedules and calendars become more gruesome and students have less time for themselves, academic writing services have become somewhat integral to the success of the silent majority. It’s easy for students to get depressed and lose motivation if they don’t have some sort of assistance for their academic work. Writing services fill an important gap for students who may have very little time to get all their work done because of academic, job and social commitments.
Thousands of online writing companies understand this need by students for comprehensive writing assistance. However, as a student looking to get the best value for your money, how do you discern between which services can be trusted and those which can’t? US essay reviews are meant to help students searching for online writing help get legit assistance and avoid falling into the trap of elaborate internet schemes. In this case, we are in 2018 reviewing a website called USessay. The website has consistently been ranked poorly by students from all over the world, and we sought to find out why this was the case.
How Does US Essay Work?
Maybe we should introduce ourselves first. Our service has operated for years now, with the simple task of helping to ensure that students can access affordable and superior writing services. This means shining a spotlight on companies which provide both amazing and poor services so that service delivery can be improved. We work by gathering independent reviews from students who are willing to share their experiences about certain services with us. At the same time, we also dive into the deep end ourselves and place orders as anonymous customers with the intent of getting a real feel of the service delivery. In the end, we are able to compile an instructive review of the company
Before we tell you about the performance of USessay, we’ll mention a few of the parameters that we consider for a company to be considered for review. First and most important are the class and originality of the papers provided. There are many services online which unfortunately plagiarize papers either wholly or in part. If your piece has been heavily plagiarized both in content and contexts, it probably means that your writer wasn’t proficient in the subject. Speed is also a key factor, as your chosen company should be able to deliver fast turnaround times as promised. Also to be considered is affordability of the papers that your order. This goes hand in hand with after sales services such as discounts, bonuses, free plagiarism reports, cover pages, etc. A company should be priced reasonably commensurate with the level of service and expertise that it offers. Customer service and professionalism of the support team is also a key factor should always be considered before you settle for a company.
With these parameters provided, we can now delve into our review of USessay.
USessays Isn’t a Reliable Writing Service
The number one complaint from customers who have used the company before is the fact that you cannot rely on the team at USessay to deliver competently on your assignment. This was also verified by our own staff when we posed as customers and ordered the following papers from the company:
- A lab report in the field of Biology.
- A term paper in Psychology on the topic of Freudian techniques.
- Extended essay writing on renaissance literary figures.
From these orders that we placed we were able to gauge each of the parameters that we mentioned previously. The results, especially on originality of the work, were quite wanting. In fact, we have seen that USessay may come off as quite a professional website at first glance, but the final product given to customers is truly wanting. The level of expertise that was displayed especially on the research paper and extended essay did not showcase what we had been promised. We had been assured that only a competent expert proficient in those specific fields would be assigned to our paper. What we got back could easily have been done by a high school graduate with a proper internet connection.
Not only was the level of expertise displayed lackluster and doubtful, but our writers didn’t even adhere to the basic rubric instructions that we had availed them with. We had to follow up countless times with support to ensure that the paper was produced as we had demanded. This was a slow and painful process.
Wholly Lacking in Originality
The extended essay and a research paper that we got back had a plagiarism index of 45% and 57% respectively. For an academic paper which is to be graded this is improper and can cause a lot of trouble with your instructors. This complaint has been leveled against USessay by a good number of customers on independent review sites. Below are a few samples that we came across in our investigation:
“I am quite disappointed that after I was promised a masters-level paper on Blockchain technology what I got back couldn’t even be presented as a great undergraduate paper. USessay needs to style up and deliver what it has promised.”
“I posted this review on your site, and it was apparently deleted. You are a bunch of scams only interested in our money. I’ve ordered twice from you now, and each time I get back a paper that has been plagiarized from another student. My teacher put me on academic probation because of what you did. I hope you are happy!’
“USessay is such a click bait. You guys are far from experts in anything. Half of what you write is directly plagiarized from the internet. My writer even had the gall to lift content from Wikipedia without even changing it. Who references anything from Wikipedia in the world of academia?”
An angry customer, Chicago
Suffice to say that these customers underwent a similar experience to what we went through.
What’s Up with Their Prices and Discounts?
Well, before we ordered a paper, we were told that with every new purchase came a 5% discount and 5% subsequent bonus for every other purchase or new customer introduced. This came us good news to us up until the moment we actually asked for our discount to pay for the next paper. We had to literally beg their service team to help us redeem that useful bonus as that would have been a good reduction in costs for us. That bonus never came, even with another paper that we brought through our newly introduced customer no. 2. When we asked to pay a reduction of the 5% bonus before we ordered the next paper we reminded their team that they should reduce the price by the discount margin. However, this reduction refused to go through due to some “system challenges.”
Their prices are within the range of what’s normal in the world of online writing. However, matched with the class produced and service delivery it seems like you are pouring gasoline on your money and setting it ablaze. That’s not counting the disproportionate margins that you have to pay for papers in different disciplines at the same academic level. While USessay might be great at advertising its products, you won’t get value for your money.
You Have Terrible Service
Hey, USessay you should learn a thing or two about trying to at least deliver the basic shell of what you promised. If you tell us your customer support staff will always be online, please try to keep your word. You say they are available on live chat, a writer can respond on the online message board, or you have a hotline with friendly staff, why can’t you keep your word? Our deadline was just a few hours away, and we tried desperately to reach you and our assigned writer, all to no avail. If we were just testing the waters to see if you could deliver on your promise, what about a student who literally has to hand in an assignment in three or four hours and you are completely unavailable?
We also have a bone to pick with you about quality. It helps if you are tried to building a business that offers something that can be taken away. Your “native English staff” are not really native after all, are they? Also, remember that little bit about taking all your writers through a rigorous English logic and grammar proficiency test before they were hired? If you do then why was our Masters’ level research paper written as it came straight from the hands of a struggling undergrad freshman? The citation was virtually non-existent, and we struggled to comprehend some sentences.
You Never Seem to Adhere to Instructions
Customers provide you with instructions for a reason. The same reason why teachers assign a working rubric. Save for the laboratory report which has tons of templates online and on MS Word, the other two papers we ordered never even seemed to fulfill the basic directions on word count, formatting, structure, or even the sources that were provided. You need to understand that those little details take up a huge chunk of one’s grade if they are lumped together. It’s also unacceptable that if a review is requested the process has to take far too long for it to be completed. You promise speed when it comes to those marketing gimmicks you throw on your homepage but can’t seem to beat a sloth’s pace when it comes to delivering before deadlines.
Be sensitive to customer needs as these are actual kids who may have a real emergency when they purchase these papers, and it’s not necessarily because they are lazy or unproductive. What if this was a working student who was also a mom and just had to buy from you? If you don’t provide papers with refined excellence then at least make an effort to deliver them on time so that the customer can review them and make their own amendments.
Your Customer Support Doesn’t Like Customers
All these issues drum up to something called customer satisfaction. Do to your customers as you would like them to respond to you as is a natural law. It seems like your staff is only interested in fleecing the next customer through unfulfilled promises and move on to the next one quickly. This is hiving off the desperation of students who have to work hard to make $50 to pay for that paper. Money isn’t freely available to all and people have to dig deep into their pockets to make some payments. It’s sad that your support staff are always disengaged from the people they are supposed to serve.
Inefficient Payment Systems
Procurement systems are supposed to be efficient, not rough. Your process incentivizes the use of credit cards which is not only an unhealthy habit in terms of spending, but also unsafe when it comes to data management. Those credit cards can be traced you know. And why not just promote something like PayPal? It supports everyone with a browser device and can cater to the worldwide population that you claim.
Your system is a loop that redirects you through multiple channels that waste precious time.
As A Result of All These, Think Twice Before Visiting USessay
We hope this review has shed some light on this service. There are more stories like ours out there, and if you look closely enough, you’ll find them. Stay safe and don’t buy a paper from USessay.